A good pre-action claim sets out facts, evidence, calculations and a realistic settlement option before litigation, rather than serving as a formal letter alone.
When assistance may be needed
- recovery of debt and contractual or statutory penalties
- a demand to remedy shortcomings
- contract termination and refund
- response to an unfounded claim
- negotiations on a repayment schedule or settlement agreement
Documents to prepare
- contract and annexes
- acceptance records, invoices and payments
- correspondence between the parties
- calculation of claims
- evidence of the breach and expenses incurred
How the work proceeds
- identifying the negotiation objective
- preparing a legally significant pre-action claim or response
- preparing calculations
- conducting written negotiations
- recording the agreement and monitoring performance
Important: Unnecessary admissions, inaccurate calculations or contradictory demands may later be used by the other party, so develop the position before sending the letter.
Work result
The service scope is defined by contract and may include legal analysis, document preparation, negotiations, representation and enforcement support. Tasks, deadlines and fee are agreed before work begins. No specific dispute outcome is guaranteed.